Recent Calls and Call Playback

Recent call history is listed under the Recents tab.  Call logs for all 1:1, ad hoc and group calls are retained in this tab unless individually deleted.  Manually signing out of the app also clears the list.    The logs include initiated, received and missed calls, with the most recent call at the top of the list.  

Recent Calls

Each call log includes information on the user or group name of the caller and the date and time of the call. When the call is sent to or comes from a channel or group, the name will be listed in parenthesis after the user name of the call initiator.

The recents tab displays a list of recent sent and received calls. Arrows indicate whether a call was sent or received, and by whom.

Recent Call Icons

There are three icons to indicate call status: 

	PTT call was placed to listed contact or group.
	PTT call was received and answered.
	PTT call was missed.

Recent Calls Context Menu

Reach the secondary menu with a highlight and long press.

Clear Recent Calls List

Clear the entire recent call list.

Press the three dot menu to clear the recent calls tab.

Call Playback

ESChat offers a Call Playback Feature available with the ESChat application.  These recordings will play only on individual devices, and are removed every 24 hours or the oldest record will be overwritten when the storage limit is reached.  This setting is enabled at the customer level, and must first be enabled in the admin portal by a customer admin.

Select a call to review, and long press to open the sub-menu. Then, select Playback.

Start the playback from the beginning of the call by selecting the Play button, or start at a particular section of the call.  Playback options include Play, Pause, Skip back 10 seconds, and Skip forward 10 seconds.

To delete the recording on the device, select the Delete button in the upper right corner of the screen. Confirm the action by pressing "OK."