Nancy Rodgers

Nancy Rodgers

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Activity overview

Latest activity by Nancy Rodgers
  • Nancy Rodgers created an article,

    Request to Talk (RTT) for 1:1 and Ad hoc Calls

    The request to talk (RTT) feature key setting lets a caller send a message requesting a call back when the call recipient is busy on another call.  This option helps users who act as dispatchers to...

  • Nancy Rodgers created an article,

    Firewall Exceptions for US AWS GovCloud (5.x)

    This document is specific to the US Gov Cloud 5.x cloud deployment. Portal: https://gov-portal.sla-ptt.com/portal/ We require a 12 min TCP port registration timer and a 1 min UDP port registration ...

  • Nancy Rodgers created an article,

    Firewall Exceptions for FedRamp GovCloud 5.x

    This document is specific to the FedRamp GovCloud deployment. Portal: https://portal.eschat-gov.com/portal/ We require a 12 min TCP port registration timer and a 1 min UDP port registration timer. ...

  • Nancy Rodgers created an article,

    Firewall Exceptions for South Africa AWS AF01 Cloud

    This document is specific to the AWS AF01 5.x deployment. Portal: https://af-portal.eschat-ptt.com/portal/ We require a 12 min TCP port registration timer and a 1 min UDP port registration timer. T...

  • Nancy Rodgers created an article,

    Firewall Exceptions for United Kingdom AWS Cloud

    This document is specific to the AWS UK01 deployment. Portal: https://uk-portal.eschat-ptt.com/portal/ We require a 12 min TCP port registration timer and a 1 min UDP port registration timer. The E...

  • Nancy Rodgers created an article,

    VM1-S Microphone Setup for ESChat PC Client

      The  VM-1S™ is a USB microphone specifically designed to work in continuous operation in a dispatch environment. The VM-1S™ uses a high quality Keyboard switch with a RED button for the Push to T...

  • Nancy Rodgers created an article,

    PC Client Map: Installing the Self-Signed Root Certificate

    Due to changes with Google's Javascript Map API, the PC Client will no longer show the map view within the PC Client application itself.  Instead, the PC Client will launch the map into the user's ...

  • Nancy Rodgers created an article,

    ESChat Portal User Roles

    Portal Users that are above the customer level (Customer Admin, Customer Technical, or Account Contact) all have specific permissions for viewing and managing customers from creation to demo manage...

  • Nancy Rodgers created an article,

    Log In to Admin Portal with Single Sign On

    Single Sign On (SSO) is a session and user authentication service that permits a user to use one set of login credentials -- for example, a username and password -- to access multiple applications....

  • Nancy Rodgers created an article,

    Minimum OS Requirements for All Platforms

    Android ESChat keeps pace with new Android OS releases and each new app version focuses on the most recent OS versions for new app feature development.  Critical bug fixes and security maintenance ...