Nancy Rodgers

Nancy Rodgers

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Activity overview

Latest activity by Nancy Rodgers
  • Nancy Rodgers created an article,

    Duty Mode and Availability

    Configured in the Feature Key section of the Admin Portal, the Force Duty Mode menu option appears in the menu under the Available/Do -Not - Disturb option on the device.  Duty Mode allows the user...

  • Nancy Rodgers created an article,

    Firewall Exceptions for USAWS Cloud (4.x)

    This document is specific to the US AWS (4.x) cloud deployments at portal@eschat.com.  We require a 12 min TCP port registration timer and a 1 min UDP port registration timer. The ESChat client req...

  • Nancy Rodgers created an article,

    Firewall Exceptions for US AWS Govcloud-ext (4.x):

    This document is specific to thecloud deployment for AWS GovCloud Server Version 4.x with External Networks We require a 12 min TCP port registration timer and a 1 min UDP port registration timer. ...

  • Nancy Rodgers created an article,

    Firewall Exceptions for US AWS Commercial 2-ext (4.x) Cloud

      This document is specific to the US AWS (4.x with external networks) cloud deployments. We require a 12 min TCP port registration timer and a 1 min UDP port registration timer. The ESChat client ...

  • Nancy Rodgers created an article,

    Firewall Exceptions for Canada AWS - ext (4.x) Cloud

    This document is specific to the Canada AWS-02 (4.x) cloud deployments. We require a 12 min TCP port registration timer and a 1 min UDP port registration timer. The ESChat client requires specific ...

  • Nancy Rodgers created an article,

    Firewall Exceptions for Singapore Cloud

    The ESChat client requires specific network routes to communicate between the host device (such as a smartphone or computer running the client) and the remote servers.  We continue to push out arch...

  • Nancy Rodgers created an article,

    Send in a Ticket to Support@eschat.com

      After emailing support from eschat.com or a device, an auto generated response will be sent to the email address that generated the ticket.  The information includes a ticket ID number, along wit...

  • Nancy Rodgers created an article,

    Firewall Exceptions for Australia Cloud

    The ESChat client requires specific network routes to communicate between the host device (such as a smartphone or computer running the client) and the remote servers.  We continue to push out arch...

  • Nancy Rodgers created an article,

    Tested Accessories

    For the best user experience, we recommend you choose from our list of tested devices and accessories. ESChat regularly tests the accessories listed below.  All stock wired headphones that come sta...

  • Nancy Rodgers created an article,

    Install Beta Version 32.0 for Selected Customers

    These instructions are for certain existing users installing the closed Beta version of ESChat Android 32.0.  These instructions apply to customers who have provided ESChat Support with the email a...