Nancy Rodgers

Nancy Rodgers

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Activity overview

Latest activity by Nancy Rodgers
  • Nancy Rodgers created an article,

    Set a Default Callee on a D-Pad Device

    A default callee is the group or contact you set to call with just one push of the PTT button.  The Default callee options are reached in the secondary or long press menus from the channel or conta...

  • Nancy Rodgers created an article,

    Android Settings Menus

    Overview The settings menus are where you may customize and configure the app. You can access the General, Default Sound Profile,  and Headset Sound Profile menus via the Navigation Drawer. You may...

  • Nancy Rodgers created an article,

    Bulk Create Externally Homed Groups Template

    To create externally homed groups with a bulk template, you'll need the details of the parameters of the radio group that has been set up in the radio system.  You'll configure a group within the A...

  • Nancy Rodgers created an article,

    Activate ESChat

    There are two ways to install and activate ESChat on your Android device.  The following contains instructions to activate via an SMS or email activation message, or you may activate manually.  The...

  • Nancy Rodgers created an article,

    Update Sonim XP3 and XP5S via QR Code

      Attached is a QR Code for 30.1 to be used with the Sonim XP3 (3800) and XP5S (5800). Sonim recommends updating via the Sonim Cloud. The devices must have a camera to use the install process.    T...

  • Nancy Rodgers created an article,

    Make a Channel Call from a D-Pad Device

    Channel Calls If you have a default callee channel selected, initiate a call by pressing your device's side PTT button at any time.  If you have multiple channels on standby, you must begin on the ...

  • Nancy Rodgers created an article,

    Contact List Context Menu for D-Pad Devices

    Highlight and long press on a contact to reach the secondary, or context menu.  From the menu, you may select various options such as selecting a favorite, blocking a contact, or sending a message....

  • Nancy Rodgers created an article,

    Upgrade Paths for D-Pad Devices

    D-pad  Sonim and Cat S22 devices require updates to the current 30.1 version of the app.  ESChat Support is ready to assist you with this process. Please do not hesitate to contact us with any ques...

  • Nancy Rodgers created an article,

    Locate Device OS and ESChat Application Version from the Admin Portal

    There are two ways to check the application version, from the device itself and from the Admin Portal.  This information is very important and is one of the first details confirmed as part of any t...

  • Nancy Rodgers created an article,

    Select the Microphone Source for a Sonim Device

      Choose the appropriate Microphone Source option based on your use case. The default setting for the microphone source is set to  Default.  If you use your device on a vehicle mount, or are speaki...