Nancy Rodgers
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Activity overview
Latest activity by Nancy Rodgers-
Nancy Rodgers created an article,
Template for Using Siyata SD7 in Scan Mode
When enabled, the Scan Mode feature on the SD7 allows a user to monitor multiple channels without changing their channel knob selector. When the SD7 is set to an intended channel and not actively t...
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Nancy Rodgers created an article,
Instructions for JPS RSP-Z2 Setup
Here are the instructions for setting up the JPS RSP Z2. Each step listed below must be completed to ensure successful set up and connection. First Step: Firewall CompliancePlease ensure that all...
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Nancy Rodgers created an article,
Correct Expired Activation Codes
All new users have a window of fifteen days after initial creation to register with ESChat. After that, the activation code will expire. Users who attempt registration after activation code expiry...
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Nancy Rodgers created an article,
iOS Emergency Channel Calls
Any "Enterprise Closed" group created in the portal may be configured for individual users as an Emergency Call Group. Once the client settings are configured on a template or adjusted for each us...
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Nancy Rodgers created an article,
Associate Departments in the FedRAMP® Environment
In the FedRAMP® environment, associations between departments and customers are made by the customer admin. They may enable the discovery button and then tailor their departments to facilitate dis...
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Nancy Rodgers created an article,
About Large Groups
ESChat groups have a default limit of 250 members. ESChat groups may message, use the in-call map feature, and access the user call list. Large groups are custom groups that have up 3000 group mem...
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Nancy Rodgers created an article,
Configure the Identity Provider for IT Administrators
This set of instructions is a companion to the customer admin instructions for configuring the portal for Single Sign On (SSO) for ESChat Portal Authentication.SSO is a session and user authenticat...
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Nancy Rodgers created an article,
Respond to a Request to Talk Message in the PC Client
When a user attempts to call a PC Client user who is on another PTT call, they will receive a busy bonk. An option appears for that user to send a message to the busy PC Client user. Once the messa...
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Nancy Rodgers created an article,
Sign Existing Users Into the FedRAMP® Environment
This article is for admins who users are moving from the GovCloud into the new FedRAMP® environment. This is not for creating new users. All users must sign out and then sign in to the new FedRAMP...
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Nancy Rodgers created an article,
Required Device/OS for FedRAMP® Environment
Users must be on the latest version of ESChat in order to make a successful transition to ESChat for Government (FedRAMP®) portal. Client devices using versions older than the minimum versions lis...