Admin Portal

About the Admin Portal

• About the Administration Portal
• Overview of Portal Tabs
• Customer Profile Information
• The Departments Tab
• View ESChat License
• View PTT Usage Reports

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Admin Portal Access

• Log in to Admin Portal via Email Link
• Log In to Admin Portal from eschat.com
• Request Additional Customer Administrators
• Configure Admin Portal Password Requirements
• Log In to Admin Portal with Single Sign On
• Configure the Identity Provider for IT Administrators

Departments

• Create a Department
• The Associations Tab
• User Map Tab
• Find Users

Users

• Overview of the Users Tab
• Create a New User
• Resend an Activation Code
• Correct Expired Activation Codes
• Delete or Deactivate an Existing User
• Identify Device OS and ESChat Application Version from the Admin Portal

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Groups

• Overview of Group Types
• Create or Edit a Group
• About Large Groups
• Manage Group Memberships
• Create an Emergency PTT Group

Channels

• Assign Channel Numbers to Groups

Templates

• Templates

RTP Gateways

• Create an RTP Gateway User

OAuth

• Configure OAuth Devices

Bulk Loading Tools

• Global Bulk Load Tools and Templates
• Bulk Add Departments Template
• Bulk Add Users Template
• Bulk Activate Users Template
• Bulk Add Contacts Template
• Bulk Delete Contacts Template

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ESChat for Government (FedRAMP®)

• About ESChat for Government (FedRAMP®)
• Required Device/OS for FedRAMP® Environment
• Sign Existing Users Into the FedRAMP® Environment
• Upgrade the JPS RSP-Z2 Gateway for the FedRAMP® Environment
• Customer Profile Information for FedRAMP® Administrators
• Enable Discovery for FedRAMP® Customers

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