Request Additional Customer Administrators

To add another Customer Admin to an ESChat customer, please send a message to support@eschat.com.  The request must come from a current account administrator. 

Support will need the following information for the new account contact:

Name: For identification in the Account Contacts tab.

Email: the link to admin portal access will be sent to this address.

Phone number: must be a 10 digit phone number

Role:  this is optional for identification if this new administrator is to be the primary contact. 

Upon creation, the new customer admin will be sent a time sensitive email with a link to log in and set their password.

For more information on logging in to the admin portal from an email link, click here.