The Departments Tab
After initial login, click on the Departments tab, then select a department. Customers with only one department will automatically view that department when they select the department tab. Customer Admins may create other departments to create logical separation between offices or divisions. These departments may also be associated but are separate by default.
Enterprises with more than one department will see a list of available departments. To expand the list if that is applicable, be sure to expand the "Show" view from the default number of 10. Click on a department for viewing.
Once a department is selected, the department level tabs will appear, as shown below.
Department Level Tabs
| Label | Description |
| Settings | Modify the department from this tab. Click on the edit tab. |
| Users | View the list of users. Add, edit and configure all aspects of each user for this department. To create a new user, click here. |
| Groups | Create, delete, and modify groups. To add a group, click here. |
| Templates | Create and modify department level templates from this tab. To create a template, click here. |
| RTP Gateways | View and modify any RTP gateways assigned to this department. Contact Support for more information. |
| Map | View registered users on the map who are currently logged in and reporting their location. |
| Associations | View or modify associations between departments. For more information about associations, please click here. |
| Tracks | View movements of users over time. To enable bread crumb tracking (an additional charge), contact ESChat Support. |
To create a department, click here.