Create a Group
To create a group in the portal that will display on users' channels or groups tab, begin at the groups tab and select "Add."
In the resulting popup window, fill out the following fields. For information about group types, click here. Select "Submit" when you are done.
The fields are described below. Option availability may depend on group type; to make more options available, create the group as "custom."
| Field Name | Description |
| Group Name | The name that will display in the portal and on the group member devices. Names must have 32 characters or less and no spaces. |
| Group Description | This information will display on the group or channel settings tab. Long descriptions are permitted but the display space on the device will be limited depending on the size of the device and screen. |
| Group Type | Group types are described here. |
| Group Priority | May be assigned from 0-5. Higher priority groups can interrupt other ongoing PTT calls and pull in members. |
| Caller Option | Leave as default, unless you wish to create a custom group based on calling privileges. |
| Cleanup Call | Determines conditions for PTT call end, such as: the initiator ends the call for all users, after a preset idle time, or when there is only one member left in the call. |
| Idle Timeout | Adjustable countdown timer, in seconds, to conclude the call in an idle state. |
| Max Talk Burst Duration | In seconds, the maximum talk burst time. |
| Join Call Option | Determines if members of the group may join a PTT call already in progress. Note: this option is not available for every group member. |
| Allow Hiding | Determines if the group may be removed from a user's group list while still retaining that user's membership. |
| Searchable | Determines if nonmembers may search the group to call. |
| Alert on Call Start | Play a tone on call start. |
| Listen Only | Allows members to be created with Listen Only permission. |
| Large Groups | Allows the creation of large groups of up to 3000 members. Note: this option is not available in every portal. This option is currently available for customers with servers 5.xx and newer. It is not currently available in the AWS commercial cloud. It is available in the AWS-US portal, GovCloud portal, and the Canadian Telus portal. Contact Support for further questions and assistance. |
You may also use the bulk template tools to add many groups at one time. Be sure to fill in the fields according to the drop down instructions and save your template as a .csv file. Then, when you are ready to add your groups, use the Bulk Add Group button and select your saved .csv file.
To see instructions about how to add and remove users to a group, click here.
To assign your groups to channel numbers, click here.
Personal and Member groups are created on individual devices that have the Feature Key "Allow Group Management" configured.