Nancy Rodgers
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Activity overview
Latest activity by Nancy Rodgers-
Nancy Rodgers created an article,
Configure the Identity Provider for IT Administrators
This set of instructions is a companion to the customer admin instructions for configuring the portal for Single Sign On (SSO) for ESChat Portal Authentication.SSO is a session and user authenticat...
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Nancy Rodgers created an article,
Respond to a Request to Talk Message in the PC Client
When a user attempts to call a PC Client user who is on another PTT call, they will receive a busy bonk. An option appears for that user to send a message to the busy PC Client user. Once the messa...
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Nancy Rodgers created an article,
Sign Existing Users Into the FedRAMP Environment
This article is for admins who users are moving from the GovCloud into the new FedRAMP environment. This is not for creating new users. All users must sign out and then sign in to the new FedRAMP ...
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Nancy Rodgers created an article,
Required Device/OS for FedRAMP Environment
Users must be on the latest version of ESChat in order to make a successful transition to ESChat for Government (FedRAMP) portal. Client devices using versions older than the minimum versions list...
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Nancy Rodgers created an article,
Upgrade the JPS RSP-Z2 Gateway for the FedRAMP Environment
Your new JPS RSP-Z2 Gateway will need to be updated to the most current version. In order to work within the fedRAMP environment, it will need to be Build 1, Version 4.7.2. Here are the instruc...
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Nancy Rodgers created an article,
About ESChat for Government (FedRAMP)
ESChat for Government ESChat for Government is a hardened version of the ESChat broadband communication, collaboration, and interoperability platform. ESChat for Government has been built for FedR...
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Nancy Rodgers created an article,
Customer Profile Information for FedRAMP Administrators
The Customer Profile Tab displays detailed information for each enterprise, including billing status, the date of company creation, server information and ports. There are seven actionable buttons...
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Nancy Rodgers created an article,
Create or Modify Departments in the FedRAMP Environment
Departments within the FedRAMP environment may be added or modified to show greater detail. Greater detail and location will facilitate accurate search results for associations. Note that this cu...
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Nancy Rodgers created an article,
Enable Discovery for FedRAMP Customers
The Customer Profile tab in the FedRAMP portal has the "Enable Discovery" option, which is an option to make your departments discoverable and available for association with other FedRAMP customers...
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Nancy Rodgers created an article,
Request to Talk (RTT) for 1:1 and Ad hoc Calls
The request to talk (RTT) feature key setting lets a caller send a message requesting a call back when the call recipient is busy on another call. This option helps users who act as dispatchers to...