Nancy Rodgers
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Recent activity by Nancy Rodgers-
Overview of Maps
ESChat supports real-time Live Location Mapping while in call. Administrators can configure location services on a device by device basis, and some configurations may not include maps. The view o...
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Overview of Group Types
Group calls are preset groups or channels that are created in the admin portal or on the device. They are created as groups in the portal and will appear as channels or groups based on the feature...
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Overview of the Users Tab
Click the users tab to view all users within a department. For large departments, be sure to adjust the "show" window to see up to 100 users per page. The list displays all app users, including u...
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Create a Department
To add a single department, click on the Add button under the Department tab. Enter the department name and select submit. Departments may be created in a nested fashion for organizational purpose...
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Log in to Admin Portal via Email Link
Each Customer Admin created by ESChat Support immediately receives a time sensitive (24 hour) email from ESChat Support. Click on the link supplied in the email. Depending on your email account set...
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Information Required for ROIP Gateway Setup
ESChat offers the option of LMR/RoIP integration via a RoIP Gateway connected to a donor radio. Custom cabling may be required. For each channel of LMR to be integrated, the following informatio...
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PC Client Overview
ESChat PC Client The ESChat PC Client can be installed on a Windows PC. Here are the requirements: You need to have Administrator, or Administrator-level access, based on your Windows Operating S...
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Overview of Maps for iOS
ESChat supports real-time Live Location Mapping while in call. The Map Tab displays a particular contact's current physical location, finds all contacts in a particular area, and places calls to c...
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Overview of Mesages for iOS
ESChat includes functionality to send encrypted multimedia messaging to individual ESChat contacts or groups. Messaging includes both text and image attachments, each of which are secured with AES...
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iOS Find User Account Information
Details such as user name, company, and software version are available from the About screen. Press the three dot menu and select "About." The expanded About menu displays complete user account in...