Nancy Rodgers
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Articles
Recent activity by Nancy Rodgers-
Correct Expired Activation Codes
All new users have a window of fifteen days after initial creation to register with ESChat. After that, the activation code will expire. Users who attempt registration after activation code expiry...
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Upgrade the JPS RSP-Z2 Gateway for the FedRAMP® Environment
Your new JPS RSP-Z2 Gateway will need to be updated to the most current version. In order to work within the FedRAMP® environment, it will need to be Build 1, Version 4.7.2. Here are the instruc...
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Log In to Admin Portal with Single Sign On
Single Sign On (SSO) is a session and user authentication service that permits a user to use one set of login credentials -- for example, a username and password -- to access multiple applications....
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Firewall Exceptions for US AWS Govcloud-ext:
This document is specific to the US AWS GovCloud with External Networks cloud deployments.Portal: https://govcloud-ext-portal.sla-ptt.com/portal/We require a 12 min TCP port registration timer and ...
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Android Audio Path Widget
Select the audio path widget from the Navigation Drawer or while in call. Selecting the audio path widget displays the available audio options for this device. This will include connected headsets...
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Create an Emergency PTT Group
Emergency PTT calls offer an insistent flashing visual signal and must be acknowledged by all available group members. First the group must be created in the portal, and then the group members must...
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PTT Calls from the Channel Tab
To initiate a PTT call from the Channel Tab, select a channel and ensure that RX and TX are selected. Begin at the channel tab and choose a channel by pressing the RX tab.The description under t...
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View ESChat License
The license tab displays the resources that have been allocated for the customer. "Current" refers to the number of users that have been created, and "Remaining" indicates how many are left. To r...
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Update ESChat
It's important to use the most recently released version of the app for the best functionality. Update existing ESChat installations on your Android device via the Google Play Store. If your devi...
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Silent Install of PC Client
Here are the instructions for the silent install of the ESChat PC Client. This install is started from the command line in Windows and installs without the standard GUI (Graphical User Interface)....