Nancy Rodgers

Nancy Rodgers

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  • Android Settings Menus

    OverviewCustomize and configure the app via settings menus. Access the General, Default Sound Profile,  and Headset Sound Profile menus via the Navigation Drawer. You may also enter a search term i...

  • Identify Device OS and ESChat Application Version from the Admin Portal

    There are two ways to check the application version, from the device itself and from the Admin Portal.  This information is very important and is one of the first details confirmed as part of any t...

  • iOS Settings Overview

    The settings menus are where you may customize and configure the app. You can access the General, Default Sound Profile, and Headset Sound Profile menus via the three dot menu.  Reach the settings ...

  • Listen Only Calls

    A user may be added to a group with Listen Only privileges in order to monitor calls without interfering with call traffic.  Listen only group members may "push to listen" during a call. For inform...

  • About Groups and Group Presence Indicators

    Group calls are preset groups that are created in the admin portal or on the device.  In addition to the method of group creation, groups are customizable based on visibility, access, and call beha...

  • Location Accuracy

    The Map view will show the location of all users in range that set up ESChat with Location Services turned on.  Here are settings on your device that will affect GPS:On Android, click System Settin...

  • Firewall Exceptions for European AWS Cloud

    This document is specific to Europe AWS EU 01 5.x cloud deployments.Portal: https://eu-portal.sla-ptt.com/portal/We require a 12 min TCP port registration timer and a 1 min UDP port registration ti...

  • ESChat and Data Retention

    ESChat will retain data for call logs and messages sent using the PTT application.  Location history may also be retained for an additional fee.  Location History, once enabled, is available for 6 ...

  • Bulk Add Groups Template

    To add groups in bulk, fill out the template according to the table below.  All required fields must be completed. Click here for a complete set of instructions. For more information on adding a si...

  • LMC Systems FTT-300 USB Foot Pedal

    The LMC Systems FTT-300 USB Foot Pedal can be configured to work with the PC Client with a few simple steps for configuration.  Begin with your activated PC Client, and plug in the foot pedal.   Be...