Nancy Rodgers
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Recent activity by Nancy Rodgers-
Templates
Templates are used to set a specific configuration of feature keys or client settings that will be applied to a selected number of users. Templates can be company wide, or they may be specific to ...
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Create an RTP Gateway User
Integration with an existing LMR radio network, requires the appropriate RTP gateway hardware and configuration. For more information, click here or contact Support. Setting up your RTP Gateway ...
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Assign Channel Numbers to Groups
Use the channel tab to set groups as channel numbers. For information about creating groups, click here. To assign a group to a channel, select the Channels Tab. This example shows that no channe...
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Overview of Maps
ESChat supports real-time Live Location Mapping while in call. Administrators can configure location services on a device by device basis, and some configurations may not include maps. The view o...
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Overview of Group Types
Groups are preset channels that are created in the admin portal or, in the case of personal or member groups, on the device. They are created as "groups" in the portal and will appear on the chann...
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Overview of the Users Tab
Click the users tab to view all users within a department. For large departments, be sure to adjust the "show" window to see up to 100 users per page. The list displays all app users, including u...
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Create a Department
To add a single department, click on the Add button under the Department tab. Enter the department name and select submit. Departments may be created in a nested fashion for organizational purpose...
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Log in to Admin Portal via Email Link
Each Customer Admin created by ESChat Support immediately receives a time sensitive (24 hour) email from ESChat Support. Click on the link supplied in the email. Depending on your email account set...
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Information Required for ROIP Gateway Setup
ESChat offers the option of LMR/RoIP integration via a RoIP Gateway connected to a donor radio. Custom cabling may be required. For each channel of LMR to be integrated, the following informatio...
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PC Client Overview
ESChat PC Client The ESChat PC Client can be installed on a Windows PC. Here are the requirements: You need to have Administrator, or Administrator-level access, based on your Windows Operating S...