Nancy Rodgers
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Recent activity by Nancy Rodgers-
Sign Out of ESChat
If your user account is configured with this option, you may sign out of your device. When you are signed out, your presence will display on other devices with the grey circle with the white line....
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Create a New User
To add a new user to a department one at a time, click the Add button at the top of the list of users. Fill out the fields and select "submit." Click on any existing user to edit these fields. A...
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User Map Tab
The Map tab is used to show department users that are currently logged in and reporting their location. This display DOES NOT refresh automatically. To update locations, click the refresh button ...
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Customer Profile Information
The Customer Profile Tab displays detailed information for each enterprise, including billing status, the date of company creation, server information and ports. There are six actionable tabs at t...
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Request Additional Customer Administrators
To add another Customer Admin to an ESChat customer, please send a message to support@eschat.com. The request must come from a current account administrator. Support will need the following inform...
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RTP Gateway Setup
The ESChat app supports integration with existing LMR radio networks. This requires the appropriate RTP gateway hardware and the appropriate configurations within the ESChat customer via the Cust...
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PC Client Configuration Menu Options
To access the ESChat Configuration menu in the PC Client, select the ESChat tab and then Options from the drop down menu. Personalities The following user information is displayed here: User Name...
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iOS Email Support
Email ESChat Support from within the app to reach Support. From the three dot menu, select Email Support. Press the three dot menu and select "Email Support." Enter your email address in the field...
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Make a 1:1 Call on a D-Pad Device
A 1:1 call begins at the contacts tab. From the channels tab, navigate to the contacts tab and select your contact to highlight. To learn more about ESChat Contact and Presence Icons, please clic...
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Context Menus for Android Devices
Each tab has secondary menus to facilitate operation. The Contacts, Groups, Channels and Recents tabs contain secondary menus, reached via a long press on a contact, group or channel. Context menu...