Nancy Rodgers
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Articles
Recent activity by Nancy Rodgers-
iOS Listen Only Calls
A user may be a member of a channel with "Listen Only" privileges in order to monitor calls without participating in call traffic. Listen only group members may press RX on a channel to enable or ...
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Priority and Talker Override
ESChat supports a talker priority feature for users and groups. Priority levels help to create communication structures that mirror the hierarchy and structure of any organization.Please note that ...
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Contact ESChat Support
ESChat Support is ready to provide assistance. Contact us in one of the following ways: Submit a support ticket through eschat.com. Email a message to support@eschat.com Call toll free in the USA...
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Understanding TX on D-Pad Devices
If you have been used to ESChat groups, the radio-centric TX display may be unfamiliar. The TX initials represent Transmit. Selecting TX on a channel selects the channel for transmit. If you are u...
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Bulk Add Contacts Template
This template is appropriate for users who were added and activated without contacts. Adding contacts to users will populate devices with contacts. To use the Bulk Add Contacts template, download t...
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BluComm BluPTT setup
The Blu-PTT is a dedicated Bluetooth Push-to-Talk button that works with both Android and iOS devices.The button is often used in combination with Bluetooth earpiece as the PTT trigger option. ...
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Configure the Identity Provider for IT Administrators
This set of instructions is a companion to the customer admin instructions for configuring the portal for Single Sign On (SSO) for ESChat Portal Authentication.SSO is a session and user authenticat...
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Multi Call Monitoring
The Channel Tab operation permits multi call monitoring. You can monitor the call traffic of up to four channels. These channels can be manually chosen, or chosen by default, as the four highest ...
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Overview of the Call Widget
The ESChat call widget facilitates the unbounded use of the app during PTT calls. The call widget appears as a minimized window as you navigate to different tabs during a call. It initially appea...
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View PTT Usage Reports
The usage tab generates three graphs displaying information that covers: - the daily total of users, active users, and the billing status of users - the number and type of calls made (gro...