Nancy Rodgers
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Recent activity by Nancy Rodgers-
iOS 1:1 Barge Calls
A 1:1 call begins with selecting an available contact from your contact list, or the tab that on the left side of your screen as you view it. Your device may not be configured for 1:1 operation, i...
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1:1 Barge Calls
A 1:1 call begins with selecting an available contact from your contacts list. Upon call connection, your initial voice burst will "barge" through to the recipient's phone. Your device may not be...
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Required Device/OS for FedRAMP® Environment
Users must be on the latest version of ESChat in order to make a successful transition to ESChat for Government (FedRAMP®) portal. Client devices using versions older than the minimum versions lis...
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Send in a Ticket to Support@eschat.com
After emailing support from eschat.com or a device, an auto generated response will be sent to the email address that generated the ticket. The information includes a ticket ID number, along with...
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Tested Accessories
For the best user experience, we recommend you choose from our list of tested devices and accessories. ESChat regularly tests the accessories listed below. All stock wired headphones that come sta...
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Create or Edit a Group
Groups are created under the departments tab and will appear on individual devices once those users have been added to the group. Groups created in the portal will operate as channels if the devic...
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The Associations Tab
The Associations tab allows contacts to be added or shared when an enterprise has multiple departments. Associations are one-way by default, allowing members from one department to add or view mem...
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Overview of Portal Tabs
The Admin portal is set up in a series of tabs that represent different functional areas. Click through the tabs. Tabs may be dragged around to shift the order, depending on preference. View the t...
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Log In to Admin Portal from eschat.com
Every customer admin has an email that grants access to the Admin Portal. They are then sent a time sensitive link to the portal. Here are the instructions for logging into the Admin Portal from e...
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ESChat for iPad Overview
The iPad version of ESChat displays the map at all times next to the selected tab. The image below shows the contacts tab alongside the map. Map Configuration The map may be configured to display s...