Nancy Rodgers

Nancy Rodgers

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  • Bulk Add Groups Template

    To add groups in bulk, fill out the template according to the table below.  All required fields must be completed. Click here for a complete set of instructions. For more information on adding a si...

  • OTTO Revo Bluetooth SpeakerMic

    Otto Bluetooth Revo NC2 Speaker MicrophoneThe Bluetooth Revo NC2  brings wireless convenience and HD Voice audio to a speaker mic. It offers hands-free listening, a noise-canceling mic and clear, c...

  • iOS Alert Calls

    An alert call functions as a request rather than a "barge," and the intended recipient may answer or ignore the call.  If the request is declined, the caller may leave a message.   Alert Calls from...

  • iOS Emergency Channel Calls

    Any "Enterprise Closed" group created in the portal may be configured for individual users as an Emergency Call Group.  Once the client settings are configured on a template or adjusted for each us...

  • PC Client Map: Installing the Self-Signed Root Certificate

    Due to changes with Google's Javascript Map API, the PC Client will no longer show the map view within the PC Client application itself.  Instead, the PC Client will launch the map into the user's ...

  • Set a Default Callee on a D-Pad Device

    A default callee is the group or contact you set to call with just one push of the PTT button.  The Default callee options are reached in the secondary or long press menus from the channel or conta...

  • Android Settings Menus

    OverviewCustomize and configure the app via settings menus. Access the General, Default Sound Profile,  and Headset Sound Profile menus via the Navigation Drawer. You may also enter a search term i...

  • Identify Device OS and ESChat Application Version from the Admin Portal

    There are two ways to check the application version, from the device itself and from the Admin Portal.  This information is very important and is one of the first details confirmed as part of any t...

  • iOS Settings Overview

    The settings menus are where you may customize and configure the app. You can access the General, Default Sound Profile, and Headset Sound Profile menus via the three dot menu.  Reach the settings ...

  • Listen Only Calls

    A user may be added to a group with Listen Only privileges in order to monitor calls without interfering with call traffic.  Listen only group members may "push to listen" during a call. For inform...