iOS Emergency Channel Calls
Any "Enterprise Closed" group created in the portal may be configured for individual users as an Emergency Call Group. Once the client settings are configured on a template or adjusted for each user, the Emergency call capability will be reflected on the screen by a red tab.
An Emergency call, when initiated, sends an insistent visual flashing signal and pulls recipients into the call. When the caller ends the Emergency call status, the call may be ended as just a usual call. Multiple callers may escalate a call into Emergency status. For information about configuring an Emergency group in the admin portal, click here.
| Press and hold the red "Hold for Emergency" button on your screen for three seconds to initiate call. This automatically triggers the call to the configured group. No need to highlight the Emergency.All group. You'll see an insistent visual flash in addition to the loud tone. All members of the group will be pulled into the call. |
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In call communication may proceed as usual. The emergency call may be deescalated by pressing and holding the emergency button. |
| Once the call no longer has the emergency status, it may continue as a regular PTT call, end with an idle timeout, or may be ended manually. |