Nancy Rodgers
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Articles
Recent activity by Nancy Rodgers-
Customer Profile Information for FedRAMP® Administrators
The Customer Profile Tab displays detailed information for each enterprise, including billing status, the date of company creation, server information and ports. There are seven actionable buttons...
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Duty Mode and Availability
Configured in the Feature Key section of the Admin Portal, the Force Duty Mode menu option appears in the menu under the Available/Do -Not - Disturb option on the device. Duty Mode allows the user...
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Firewall Exceptions for Australia Cloud
The document is specific to AWS AU01 5.x cloud deployments.Portal: https://au-portal.sla-ptt.com/portal/We require a 12 min TCP port registration timer and a 1 min UDP port registration timer.The E...
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iOS General Settings Menu
The General Settings menu is where you can control how the app behaves on your device. Your administrator may configure these settings in the admin portal. Changing the settings on your device wil...
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iOS Group PTT Calls
This is for users who are configured in groups mode. In a Group Barge Call, you select a group from the Group List. Highlight a group, then press "Push to Talk." Upon call connection, your initia...
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Bulk Add Group Members Template
To add members to a group via bulk load, fill out the template according to the rules below. All fields must be completed For a complete set of instructions, click here. Field Menu Type D...
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Savox RSM30 Setup Guide
The Savox RSM-30 is a wired with PTT button remote speaker mic that works with ESChat.PRODUCT INSTRUCTIONSBefore you can start using this device, you need to first charge the battery for about 6 h...
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Respond to a Request to Talk Message in the PC Client
When a user attempts to call a PC Client user who is on another PTT call, they will receive a busy bonk. An option appears for that user to send a message to the busy PC Client user. Once the messa...
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Enable Discovery for FedRAMP® Customers
The Customer Profile tab in the FedRAMP® portal has the "Enable Discovery" option, which is an option to make your departments discoverable and available for association with other FedRAMP® custome...
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Make a Channel Call from a D-Pad Device
Channel Calls If you have a default callee channel selected, initiate a call by pressing your device's side PTT button at any time. If you have multiple channels on standby, you must begin on the ...