Nancy Rodgers
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Articles
Recent activity by Nancy Rodgers-
Bulk Assign External IDs to Users Template
To create users for an external network using the bulk load tool, fill out the template according to these rules. The template will download with the title Bulk Assign User Aliases. All required ...
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SD7 Walkthrough
Siyata SD7 The Siyata SD7 is a dedicated PTT device for use with ESChat with an available dedicated wired mic. It arrives ready to auto install and provision. As shown above, this device ...
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User Contact Lists
The contacts tab displays a list of each user's contacts. When users are added without maximal contacts, or in cases of associated departments, customer admins may need to review or adjust indivi...
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Bulk Unassign External IDs From Users
To unassign user aliases with the bulk tool, fill out the template according to the rules set out below. All fields must be completed. For a complete set of instructions for the bulk loading tool,...
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PTT Calls with the Siyata SD7
As this is a dedicated PTT device, the PTT aspect is available regardless of the display focus. Pressing the side PTT button begins a call to the selected channel. To make a call, press the PTT bu...
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View User Messages and Call History
To view messages and call history, select an individual user and choose the Messages or Calls tab. Once either tab is selected the option box will open just below the tab. Set the range of dates, ...
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Bulk Create Externally Homed Users Template
Use the bulk loader to create external users by filling in the correct information in the template according to the instructions shown below. All required fields must be completed. For a complete s...
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Feature Key Template for SD7
The SD7 is a PTT Specific device and cannot utilize all of the Feature Keys. It will function with the available features. Best practices include creating a separate department for SD7 devices on...
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User Tracks Tab
The Tracks tab displays a user's location over time, as part of the add on Historical Location Tracking feature. With Bread Crumb Tracking, an administrator may review past location data from ESCh...
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Email ESChat Support from your D-Pad Device
If you need to contact ESChat Support from your D-Pad device, follow the steps outlined below. From your Channel or Contact screen, navigate to the three bars to open the Navigation Drawer. Once th...