Nancy Rodgers

Nancy Rodgers

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Recent activity by Nancy Rodgers Recent activity Votes
  • Installation or Activation of the PC Client

     There are two ways to install the ESChat PC Client:Activation EmailOnce a user is created as a PC Client in the Admin Portal, an email will be sent to the email address associated with this user.N...

  • iOS Send and Reply to Messages

    The message tab is for reading and replying to any messages.  The act of sending a message does not originate from this tab. Send a message any of the secondary context menus within the app, and se...

  • iOS Sign Out of ESChat

    If your user account is configured with this option, you may sign out of your device.  When you are signed out, your presence will display on other devices with the grey circle with the white line....

  • Firewall Exceptions for US AWS Commercial 1 (5.x) Cloud

    This document is specific to the US AWS Commercial 5.x cloud deployment.AWS Portal: https://us-portal.sla-ptt.com/portal/AWSNEW: https://portal.eschat.com/portal/We require a 12 min TCP port regist...

  • Recommended Feature Keys for D-Pad Devices

    Here are the recommended Feature Key settings for devices that use the D-Pad app.  Under the Management Features section, the key outlined in red should be turned OFF,  as indicated by the lighter ...

  • Create a Personal or Member Group

    Create a member or personal group on your device.  Personal groups will only be seen by the group creator, but member groups appear on the group lists of all member devices. You may also delete a g...

  • PTT Calls from the Channel Tab for iOS

    To initiate a PTT call from the Channel Tab,  select a channel and ensure that RX and TX are selected. Begin at  the channel Tab and choose a channel by pressing the RX tab.  The description under ...

  • Bulk Add Departments Template

    All of the required drop down fields must be completed.  To Bulk Add Departments according to the instructions in Global Bulk Tools, you'll need to fill out the template fields.  Please be sure to ...

  • iOS Ad hoc Barge Calls

    To make an ad hoc barge call, select up to 128 contacts.  Upon call connection, your initial voice burst will "Barge" through to the available recipients' phones.Barge Calls From the Contact ListFr...

  • Ad hoc Barge Calls

    To make an ad hoc barge call, select up to 128  available contacts.  Upon call connection, your initial voice burst will "Barge" through to the other recipients' phones.  From the contacts tab, hig...