Nancy Rodgers
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Articles
Recent activity by Nancy Rodgers-
RTP Gateway Setup
The ESChat app supports integration with existing LMR radio networks. This requires the appropriate RTP gateway hardware and the appropriate configurations within the ESChat customer via the Cust...
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PC Client Configuration Menu Options
To access the ESChat Configuration menu in the PC Client, select the ESChat tab and then Options from the drop down menu. Personalities The following user information is displayed here: User Name...
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iOS Email Support
Email ESChat Support from within the app to reach Support. From the three dot menu, select Email Support. Press the three dot menu and select "Email Support." Enter your email address in the field...
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Make a 1:1 Call on a D-Pad Device
A 1:1 call begins at the contacts tab. From the channels tab, navigate to the contacts tab and select your contact to highlight. To learn more about ESChat Contact and Presence Icons, please clic...
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Context Menus for Android Devices
Each tab has secondary menus to facilitate operation. The Contacts, Groups, Channels and Recents tabs contain secondary menus, reached via a long press on a contact, group or channel. Context menu...
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Add a Contact to the Channel List for iOS
When your device is in Channel Mode, you no longer have the option to set a Default Callee. In Channel Mode, when you set a channel TX to green, that channel becomes the "default." You may also s...
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Bulk Add Users Template
To add users via the bulk loading tool, make sure all required fields are filled in, and then follow the instructions in the article here. Here are the fields for the .xlsx template. Field Men...
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Aina PTT Smart Button
https://www.aina-wireless.com/ptt-smart-button/ Pair the Aina PTT Smart Button for use with your ESChat app in Android and iOSiOS Devices Make sure the device you want to pair is turned on and wi...
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Firewall Exceptions for US AWS GovCloud (5.x)
This document is specific to the US Gov Cloud 5.x cloud deployment.Portal: https://gov-portal.sla-ptt.com/portal/We require a 12 min TCP port registration timer and a 1 min UDP port registration ti...
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Telus Link migration to ESChat on Sonim XP5S and XP3
This device must have a camera to use this install process. This is a process for ESChat installation for Telus customers only. If you are not a Telus customer, please click here. In order to insta...