Nancy Rodgers
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Articles
Recent activity by Nancy Rodgers-
Configure Admin Portal Password Requirements
Existing account administrators may make adjustments to the password requirements for the Admin Portal. Select the Authentication Tab. The default settings are shown below.To make adjustments, cli...
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Using NATPAT with an RTP Gateway
An RTP client must be configured with the correct IP and port in order to maintain communication with the ESChat server, which listens on a specific IP and Port combination. The external IP and Po...
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Program the PTT Button Options for the PC Client
External PTT options (such as a foot switch) may be used as a PTT button. You may "customize" a combination of keyboard keys to act as the PTT button instead of using the default spacebar. Extern...
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Set Default Callee on iOS
Any user may set a contact or group to be default callee on their device. A Customer Admin may also set a user's default callee in the Admin Portal in the client settings in the call settings sect...
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Group PTT Calls
The default ESChat user is configured to operate in Channels mode. For those customers who wish to operate in Groups mode, PTT calls for contacts and Groups. To make a Group Barge Call, select a ...
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Presence Icons
Each contact, group or channel on a user’s device is displayed with their most recently reported status as the presence icon. This status is updated on a -/+10 min registration cycle, unless in a...
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Client Error Codes
This list of common codes may help diagnose activation problems or operational issues. The error codes that contain "CONFIG UPDATE" refer to the web-server SSL cert. The "SERVER" error codes are th...
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Bulk Activate Users Template
This template is for activating users who have already been added in an inactive state. Depending on the user email or phone number, this action will send activation texts or emails to these spec...
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Aina Voice Responder PTT
Aina Wireless makes a PTT Voice Responder that pairs with your iOS devices. https://www.aina-wireless.com/ptt-voice-responder/To pair the Aina Voice Responder for use with ESChat, make sure that t...
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ESChat Managed Server Maintenance Schedule
ESChat-managed systems have standing weekly maintenance windows. All windows are a two hour duration. Though service interruptions are typically less than a minute, they may occur anywhere within t...