Nancy Rodgers
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Articles
Recent activity by Nancy Rodgers-
OTTO Revo Bluetooth SpeakerMic
Otto Bluetooth Revo NC2 Speaker MicrophoneThe Bluetooth Revo NC2 brings wireless convenience and HD Voice audio to a speaker mic. It offers hands-free listening, a noise-canceling mic and clear, c...
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iOS Alert Calls
An alert call functions as a request rather than a "barge," and the intended recipient may answer or ignore the call. If the request is declined, the caller may leave a message. Alert Calls from...
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iOS Emergency Channel Calls
Any "Enterprise Closed" group created in the portal may be configured for individual users as an Emergency Call Group. Once the client settings are configured on a template or adjusted for each us...
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PC Client Map: Installing the Self-Signed Root Certificate
Due to changes with Google's Javascript Map API, the PC Client will no longer show the map view within the PC Client application itself. Instead, the PC Client will launch the map into the user's ...
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Set a Default Callee on a D-Pad Device
A default callee is the group or contact you set to call with just one push of the PTT button. The Default callee options are reached in the secondary or long press menus from the channel or conta...
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Android Settings Menus
OverviewCustomize and configure the app via settings menus. Access the General, Default Sound Profile, and Headset Sound Profile menus via the Navigation Drawer. You may also enter a search term i...
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Identify Device OS and ESChat Application Version from the Admin Portal
There are two ways to check the application version, from the device itself and from the Admin Portal. This information is very important and is one of the first details confirmed as part of any t...
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iOS Settings Overview
The settings menus are where you may customize and configure the app. You can access the General, Default Sound Profile, and Headset Sound Profile menus via the three dot menu. Reach the settings ...
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Listen Only Calls
A user may be added to a group with Listen Only privileges in order to monitor calls without interfering with call traffic. Listen only group members may "push to listen" during a call. For inform...
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About Groups and Group Presence Indicators
Group calls are preset groups that are created in the admin portal or on the device. In addition to the method of group creation, groups are customizable based on visibility, access, and call beha...