Nancy Rodgers
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Recent activity by Nancy Rodgers-
Create or Edit a Group
Groups are created under the departments tab and will appear on individual devices once those users have been added to the group. Groups created in the portal will operate as channels if the devic...
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The Associations Tab
The Associations tab allows contacts to be added or shared when an enterprise has multiple departments. Associations are one-way by default, allowing members from one department to add or view mem...
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Overview of Portal Tabs
The Admin portal is set up in a series of tabs that represent different functional areas. Click through the tabs. Tabs may be dragged around to shift the order, depending on preference. View the t...
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Log In to Admin Portal from eschat.com
Every customer admin has an email that grants access to the Admin Portal. They are then sent a time sensitive link to the portal. Here are the instructions for logging into the Admin Portal from e...
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ESChat for iPad Overview
The iPad version of ESChat displays the map at all times next to the selected tab. The image below shows the contacts tab alongside the map. Map Configuration The map may be configured to display s...
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Installation or Activation of the PC Client
There are two ways to install the ESChat PC Client:Activation EmailOnce a user is created as a PC Client in the Admin Portal, an email will be sent to the email address associated with this user.N...
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iOS Send and Reply to Messages
The message tab is for reading and replying to any messages. The act of sending a message does not originate from this tab. Send a message any of the secondary context menus within the app, and se...
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iOS Sign Out of ESChat
If your user account is configured with this option, you may sign out of your device. When you are signed out, your presence will display on other devices with the grey circle with the white line....
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Firewall Exceptions for AWSUS Commercial 1 Cloud
This document is specific to the AWSUS Commercial 5.x cloud deployment.AWS Portal: https://us-portal.sla-ptt.com/portal/AWSNEW: https://portal.eschat.com/portal/We require a 12 min TCP port registr...
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Recommended Feature Keys for D-Pad Devices
Here are the recommended Feature Key settings for devices that use the D-Pad app. Under the Management Features section, the key outlined in red should be turned OFF, as indicated by the lighter ...