Nancy Rodgers
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Recent activity by Nancy Rodgers-
User Tracks Tab
The Tracks tab displays a user's location over time, as part of the add on Historical Location Tracking feature. With Bread Crumb Tracking, an administrator may review past location data from ESCh...
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Email ESChat Support from your D-Pad Device
If you need to contact ESChat Support from your D-Pad device, follow the steps outlined below. From your Channel or Contact screen, navigate to the three bars to open the Navigation Drawer. Once th...
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Activate Siyata SD7
The Siyata SD7 product is a dedicated PTT device which requires network services and backend setup within the ESChat portal prior to the activation process. The following instructions include first...
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The User Diagnostics Tab
The Diagnostics tab displays information about the user and contains specific information from the most recent registration period.From the Users tab, click on an individual user and select the Dia...
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Clear the Application Data or Cache
If you encounter issues with reinstalling or updating a new version of the app, you may need to clear the application data or cache. Step 1: Navigate to the device Settings, and select the Applic...
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Enabling the Xcover Pro Side Key
The Samsung Xcover Pro's Side Key can be enabled to operate as the PTT button with ESChat. This requires the newest firmware version from Samsung. Go to the device settings menu and search for "S...
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Bulk Load Template Errors
There are a few instances that will return an error message and interrupt the downloading process. In this case, you must make changes to the .CSV file to remove clients that have already been add...
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Overview of the Channel Tab
The channel tab may be enabled by your administrator to replace the classic groups tab. The channel tab is designed for a more radio-centric view for use with hybrid networks. The channel tab pre...
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Overview of Messages
ESChat includes functionality to send encrypted multimedia messaging to individual ESChat contacts or groups. Messaging includes both text and image attachments, each of which are secured with AES...
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Recent Calls and Call Playback
Recent call history is listed under the Recents tab. Call logs for all 1:1, ad hoc and group calls are retained in this tab unless individually deleted. Manually signing out of the app also clear...