Nancy Rodgers
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Recent activity by Nancy Rodgers-
Bulk Add Group Members Template
To add members to a group via bulk load, fill out the template according to the rules below. All fields must be completed For a complete set of instructions, click here. Field Menu Type D...
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Savox RSM30 Setup Guide
The Savox RSM-30 is a wired with PTT button remote speaker mic that works with ESChat.PRODUCT INSTRUCTIONSBefore you can start using this device, you need to first charge the battery for about 6 h...
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Respond to a Request to Talk Message in the PC Client
When a user attempts to call a PC Client user who is on another PTT call, they will receive a busy bonk. An option appears for that user to send a message to the busy PC Client user. Once the messa...
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Enable Discovery for FedRAMP® Customers
The Customer Profile tab in the FedRAMP® portal has the "Enable Discovery" option, which is an option to make your departments discoverable and available for association with other FedRAMP® custome...
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Make a Channel Call from a D-Pad Device
Channel Calls If you have a default callee channel selected, initiate a call by pressing your device's side PTT button at any time. If you have multiple channels on standby, you must begin on the ...
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Disable T-mobile Direct Connect (TDC) on Cat Devices
To disable the T-Mobile Direct Connect (TDC) app on Cat devices, first open the device settings. 1. Open the device Settings. 2. Scroll down to Apps and Notification. 3. Select See all Apps. 4. ...
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Feature Keys
Feature keys control the appearance, behavior and capabilities of the app for each user. Feature keys may be turned off by a customer admin. When enabled, the feature key button will be darker gre...
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iOS Default Sound Profile
The Default Sound Profile settings menu contains the customization options for the audio behavior surrounding PTT calls. These settings control how the app sounds as you begin calls, take or revoke...
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Emergency PTT Calls
Any "Enterprise Closed" group created in the portal may be configured for individual users as an Emergency Call Group. Once the client settings are adjusted for each user, the Emergency call capab...
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Set Do Not Disturb (DnD) and Block Calls
The default privacy option for ESChat users within the app is the option for Do-Not-Disturb (DnD). Users may also block calls from individual users or groups. Administrators may also configure de...