Bulk Assign External IDs to Users Template
To create users for an external network using the bulk load tool, fill out the template according to these rules. All required fields must be completed. For a complete set of instructions for using the bulk loading tools, click here.
| Field | Menu Type | Description |
| Action | Drop down | Required. Fill with the action item available in the drop down menu. |
| Customer | Fill in | Required. Fill in with the customer name. |
| Network | Fill in | Required. Fill in with the name of the network. |
| Alias | Fill in | Required. Fill in with the ID of the alias. |
| Department | Fill in | Required. Fill in with the name of the department. |
| User Login | Fill in | Required. Fill in with the ESChat user name. |
| First Name | Fill in | Required. Fill in with the user's first name. |
| Last Name | Fill in | Required. Fill in with the user's last name. |
| Phone Number | Fill in | Optional. Fill in with the correct user phone number. Don't include spaces or parentheses |
| Fill in | Optional. Fill in with the correct user email. |