PC Client and Group Calls

By default, the Groups Tab will display the names of all groups to which the user belongs.  A group is a collection of contacts that may be called as a unit. When called, all available members become part of a Push to Talk (PTT) call.  ESChat supports eight different types of groups. PC Clients should be configured in the Admin Portal to show groups, even if the other devices in the enterprise are configured to show channels. 

Initiate a Group Call

To make a group call, click the group name, then the Push to Talk button.  All available members of the group will be called at once.

The resulting screen will display the presence icons of all members of the PTT call.  The icon changes to indicate which member has the floor. When you wish to leave the PTT call, click End Call.  

*Note: The remaining members of the group call will continue the group call until the idle logout time has been reached, or the call is manually ended by the individual member in the call.

You may also create a group Ad Hoc call from the Contacts tab by highlighting multiple contact names (ctrl + click), and then clicking on the Push to Talk button.

Group Presence Icons
	Group is Inactive and available for PTT calls.
	Group is Active and available for a late join to the PTT call.
	Group is blocked.  Incoming calls will not initiate a PTT call on this device.  However, PTT calls may still be made out to this group.
	Group is blocked.  Incoming calls will not initiate a PTT call on this device.  However, the device can enter the ongoing PTT call as a late joiner to this group.

Group Options

To view options for a particular group, right click on the group name.  The options include: Expand Group, Collapse Group, Send Message, Show on Map,  and Blocks Calls