Installation or Activation of the PC Client
There are two ways to install the ESChat PC Client:
From the Activation Email
Once a user is created as a PC Client in the Admin Portal, an email will be sent.
Step 1: Open the email from ESChat, and click on the Provisioning link.
| Note: This email is sent from a no-reply email source, and may be caught by your email filters. Please check your Spam/Trash folder for an email from no-reply@mail.sla-ptt.com |
Step 2: Click on the link to download ESChat.
Step 3: Check for a warning message from your device’s Antivirus Program, and select Keep/Allow. When the .exe file has finished downloading, open this file.
|
| or |
Step 4: Complete the ESChat PC Client Setup, using the Installation Wizard as follows:
Step 5: Open the ESChat application, and select Activate New. Enter the code from the activation email.
|
Note: This activation code is not case sensitive.
|
||
Step 6: The PC Client will now provision with the ESChat servers. However, there are two settings that should be completed before using the PC Client.
- Navigate to ESChat/Options/Audio Configuration. Then select the proper headset/microphone and speaker settings for use with the application.
- Navigate to Mapping/Set My Location. Enter the street address of your location.
| The PC Client is now ready for use. | |
Manual Download/Installation
Step 1: Go to the ESChat website, https://www.eschat.com and hover over the support tab. Select Download ESChat from the drop down menu.
Step 2: Select the ESChat PC Client for Windows.
Step 3: Check for a warning message from your device’s Antivirus Program, and select Keep/Allow. When the .exe file has finished downloading, open this file.
|
| or |
Complete the installation steps 4, 5 and 6 as outlined above. Please note that the PC Client should be configured to be in Groups Mode.