Clear the Application Data or Cache
If you encounter issues with reinstalling or updating a new version of the app, you may need to clear the application data or cache.
Step 1: Navigate to the device Settings, and select the Application Manager |  |  |
Step 2: Select ESChat, and navigate to the Storage tab. |  |  |
Step 3: Clear both the Data and Cache for the application. |  |  |
| You'll see the confirmation that the data and cache are cleared. |  |
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