Set a Contact Favorite on a D-Pad Device

The Favorites function helps organize your contacts so that your most used contacts are at the top of your list. 

Start at the Contacts Tab and highlight your contact.  Long press on the center button to bring up the secondary menu.  Scroll down to Set Favorite and select.

The new favorite will have a star and will remain at the top of the screen.

To remove the favorite, follow the same steps and instead select "Clear Favorite."