Feature Keys
Feature keys control the appearance, behavior and capabilities of the app for each user.
Feature keys may be turned off by a customer admin. When enabled, the feature key button will be darker grey, appear shadowed, and is identified with a check mark on the right side of the button. As shown below, the default view for a new customer and new user displays channels, and that the default tab view is the channel tab.
Please note that there may be slight variations in the defaults feature key templates and menus. Each portal may also vary slightly in terms of options and default choices. Please contact Support for any assistance.
Feature Keys
Management Features
| Management Feature Key | Description | Default |
| Allow Contact Management | Allows user to add or remove contacts on their device. | On |
| Allow Group Management | Allows user to create or remove groups on their device. | On |
| Allow Refresh Presence | Allows the user to have the ability to force an immediate refresh on the device rather than waiting for the automatic presence refresh that occurs every 10-12 minutes. Recommended: leave this selection checked. | On |
| Allow Deactivation | Allows the user to sign out of ESChat. In order to sign back in, the user must have an activation code. | On |
| Show Contacts Tab | Displays the contacts tab on the device. | On |
| Show Groups Tab | Displays the groups tab on the device. Note: may not be used with the Channels Tab. | Off |
| Show Map on Client | Displays the map tab on the device. | On |
| Show Settings Menu | Displays setting menu on the device and permits the user to view and change app settings. | On |
| Default Tab View | Selects the default tab that displays once the map is opened. | Channels |
| Show Channels | Displays the channels tab on the device. Note: may not be used with the Groups Tab. | On |
PTT Features
| PTT Feature Key | Description | Default |
| Allow DnD | Allows the user to set a global Do Not Disturb. | On |
| Show Recents Tab | Displays the Tab that allows the user to view recently placed or missed calls. | On |
| Allow Call Block | Allows the user to block individual contacts or groups. | On |
| Single Channel Isolation | Blocks all channels on the channels list when one is selected. Recommended for D-Pad devices. | Off |
| Default Callee Auto Select | If set, the client re-selects the channel after focus is lost. Selection is possible only when Single Channel Isolation is also selected. | Off |
Location Features
| Location Feature Key | Description | Default |
| Send Client Location | Sends periodic idle client location and real time in-call location. Note: this option is divided into two keys in some portals, where you can divide sending client location in terms of idle and active location. For further clarification, please contact ESChat Support. | On |
| Allow Location Disable | Displays "Disable Location" menu option on the device. | Off |
| Force Duty Mode | Displays Duty Mode menu option on the device. | Off |
| Enable Location Tracking | Enables client to send periodic location measurements, which are stored on the server. | Off |
| Tracking Report Period | Location tracking report period in minutes. Used in combination with Enable Location Tracking. | 10 |
| Tracking Sample Period | In seconds, how often location data is recorded per tracking period. | Server Side Only |
Messaging Features
| Messaging Feature Key | Description | Default |
| Enable Messaging | Enables messaging app to work. | On |
| Message Delivery | Receives messaging in the app. | On |
Technical Support Features
| Technical Support Feature | Description | Default |
| Client Debug Filter | The level of information displayed in client debug logs. For best results, leave at default levels unless specifically instructed to adjust per ESChat Support. |
ERROR WARN STATE DEBUG EXCEPTION |
Edit Feature Keys
Feature Keys may be customized on an individual basis or for a group of devices using templates. To change feature keys for a particular device, begin at the Users Tab. Click on an individual user. Under the Settings tab, click Edit Feature Keys, as shown.
Modify the user's Feature Keys. Press "submit" when finished.
If your user has been assigned to a template, you will see this message:
In order to edit an individual userss Feature Keys, you must first remove them from the template. Click on "Unassign from Template" button. Once there, you may click on Edit Feature Keys to complete your modifications. To edit the template, go to the template tab, click on the template, and the feature key will be modified for all of the users assigned to that template.
Users may refresh their screen to see the feature key changes. Otherwise changes will take a full registration cycle to take effect, around 10 minutes.